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Privacy Policy
Last Updated On 20-Oct-2024
Effective Date 20-Oct-2024

This Privacy Policy describes the policies of mrchmrch™ LLC, 30 N. Gould St. Ste R, Sheridan, Wyoming, 82801, US, on the collection, use, and disclosure of information that we collect when you use our websites(https://www.mrchmrch.com or https://www.tradingeras.com), collectively referred to as the “Service.” By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not consent, please refrain from accessing or using the Service.

We may modify this Privacy Policy from time to time. In the event of any material changes affecting how we use your personal data, we will provide prominent notice via email or a notice on the Service. The revised Privacy Policy will become effective on the date it is posted on the Service. Your continued access or use of the Service after the new policy becomes effective will indicate your acceptance of the revised policy. We encourage you to periodically review this page for the latest information.

  1. Information We Collect:

    We may collect and process the following personal information about you:

    • Name
    • Email
    • Phone number
    • Address
    • Payment information
  2. How We Collect Your Information:

    We collect/receive information about you in the following ways:

    1. Directly from you: When you fill out forms, create an account, or interact with features like adding a shipping address or payment method.
    2. Automatically: Through interactions with the Service (e.g., usage data, cookies).
    3. From public sources: When applicable, we may collect publicly available information to supplement our user data (e.g., shipping carrier directories).
  3. How We Use Your Information:

    We will use the information that we collect about you for the following purposes:

    1. Creating user account
    2. Collecting customer feedback
    3. Enforcing Terms of Service
    4. Processing payments via third-party providers
    5. Providing support
    6. Manage customer orders and fulfillments
    7. Ensuring site security
    8. Enabling user-to-user comments and interactions
    9. Handling disputes
    10. Managing user accounts
    11. Managing Service notifications
    12. Sending marketing/promotional communications (where permitted)

    If we need to use your information for any other purposes, we will ask for your consent and use your information only for the specific purposes for which you have granted consent, unless we are required to do so by law.

  4. How We Share Your Information:

    We do not share or transfer your personal information to third parties without your consent, except in the following limited circumstances:

    1. Service Providers: We may share your information with third-party service providers (e.g., Stripe for payment processing) to help deliver our Service. These providers are contractually obligated to only use your data for the specified purpose and retain it only as long as necessary.
    2. Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, court orders, or other legal processes, or in response to legal requests.
    3. Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. You will be notified via email or a notice on our Service if such an event occurs, along with any choices you may have regarding your information.

    We may also use anonymized, aggregated data for analytics and performance monitoring. This data does not identify you personally.

    We may also disclose your personal information for the following:(1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

  5. Retention Of Your Information:

    We retain your personal information for as long as your account is active or as necessary to provide you with the Service. If you terminate your account, we will retain your data for up to 90 days, after which it will be deleted or anonymized, unless we are required to retain it for legal, accounting, or fraud prevention purposes.

    Residual anonymous information and aggregate data that do not identify you may be retained indefinitely for research, reporting, or analytics purposes.

  6. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

    You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected].

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

  7. Cookies and Tracking Technologies:

    We use cookies to help enhance your user experience, provide authentication, process transactions, and analyze Service performance.

    For more information, please review our Cookie Policy.

  8. Security:

    We prioritize the security of your personal information and use industry-standard measures, including encryption (e.g., SSL) during transmission, to protect it. While we strive to protect your data, please understand that no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

  9. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at mrchmrch, LLC, 30 N. Gould St. Ste R, Sheridan, WY 82801, email: [email protected]. We will address your concerns in accordance with applicable law.